How to Use a Wegovy Savings Card at the Pharmacy: Codes and NDCs
Show the Wegovy savings card to your pharmacist at pickup; it carries BIN, PCN, GRP and ID numbers that route the claim to SS&C Health with the right other coverage code (08, 03, or 00/01), and claims must be submitted within 180 days of the fill date.
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To use a Wegovy savings card at the pharmacy counter, show the offer to your pharmacist when you pick up your prescription. The card carries four numbers the pharmacy needs: BIN, PCN, GRP, and ID. The pharmacist bills those numbers to SS&C Health, which adjudicates the claim and reimburses the pharmacy, and you pay whatever remaining amount shows on the adjudicated claim [1]. The program is managed by ConnectiveRx on behalf of Novo Nordisk, and it is not health insurance [2].
The part that trips up many fills is the “other coverage code.” Which code applies depends on whether your commercial plan covers Wegovy [1].
How does the pharmacist process the Wegovy savings card?
The savings offer is billed to SS&C Health as either a secondary or a primary claim, depending on your coverage situation. The pharmacist enters the BIN, PCN, GRP, and ID from your card, submits the claim to SS&C Health, and collects the reduced out-of-pocket amount from you as shown on the adjudicated claim. The pharmacy’s reimbursement comes from SS&C Health [1].
If you have questions about the offer itself, the patient line is 1-888-793-1218. Pharmacists with processing questions can call the Wegovy Pharmacy Connect Help Desk at 1-844-373-0987 [1].
Which other coverage code fits my situation?
The savings card instructions list three billing paths, each with its own code [1]:
| Your situation | How the claim is billed | Other coverage code |
|---|---|---|
| Commercial plan covers Wegovy | Bill your primary plan first, then submit the remaining balance to SS&C Health as secondary payer | 08 |
| Commercial plan does not cover Wegovy | Leave the primary claim as rejected, then submit to SS&C Health as secondary payer | 03 |
| Self-pay or processing outside your plan | Submit to SS&C Health as the primary claim | 00 or 01 |
The pharmacy must submit the claim within 180 days from the date the prescription was filled [1].
Why does the pharmacy say my savings card doesn’t work?
Several eligibility rules can stop the card even when the pharmacist enters everything correctly. The commercial copay offer excludes patients enrolled in any federal or state health care program with prescription drug coverage, such as Medicaid, Medicare, VA, DOD, or TRICARE, or where prohibited by law. The Federal Employees Health Benefits (FEHB) Program, Affordable Care (Health Exchange) plans, and insurance through state employee plans are treated differently: these are not federal or state government health care programs for purposes of this savings offer [2].
Other requirements and restrictions [2]:
- The prescription must be valid, carry a Prescriber ID number, and be for an FDA-approved indication within Wegovy’s labeling.
- If your insurer runs an accumulator adjustment program or a copay maximizer program, you are not eligible to use the offer.
- The offer cannot be combined with any other coupon, self-pay discount, certificate, or voucher, except a manufacturer-sponsored automatic eVoucher at participating pharmacies.
- Fills made before you enrolled in the program are not eligible and cannot be reimbursed [1][2].
- Availability in Massachusetts depends on state law in effect when you present the offer.
Novo Nordisk may change or cancel the offer at any time [1][2].
How much does the commercial copay offer cover?
For patients with commercial insurance whose plan covers Wegovy, the offer sets the price as low as $25, with a maximum savings of $100 per 1-month prescription, $200 per 2-month prescription, or $300 per 3-month prescription [2].
| Fill size | Injection (single-dose pens) | Tablets | Max savings |
|---|---|---|---|
| 1 month | 1 box of 4 pens (28-day supply) | 1 bottle of 30 tablets (30-day supply) | $100 |
| 2 months | 2 boxes of 4 pens (56-day supply) | 2 bottles of 30 tablets (60-day supply) | $200 |
| 3 months | 3 boxes of 4 pens (84-day supply) | 3 bottles of 30 tablets (90-day supply) | $300 |
The $25 amount is the “pay as little as” price; savings benefits are set at the discretion of Novo Nordisk and may change without notice [2].
What if I use a mail-order pharmacy or the pharmacy can’t process the offer?
If you fill through a mail-order pharmacy, or a local pharmacy cannot process the offer, you may be able to seek reimbursement for your out-of-pocket costs. Download, print, and complete the reimbursement form at NovoReimburse.com, then mail it with [1]:
- A copy of the Wegovy Savings Offer, including the 10-digit GRP number (beginning with EC or AC) and the 11-digit ID number.
- The original proof of purchase: a pharmacy receipt with your name and address, the pharmacy name, product name, NDC number, prescription or Rx number, date filled, quantity, and the overall price and the copay or out-of-pocket expense you paid.
- A legible photocopy of the front and back of your primary prescription insurance card.
Mail everything to: Novo Nordisk Savings Offer Claims Processing Dept., PO Box 2355, Morristown, NJ 07962. Allow 6-8 weeks for the reimbursement. Requests must be received within 180 days from the date the prescription was filled, and fills made before enrollment are not eligible [1].
How do I read the NDC number on my carton?
The National Drug Code (NDC) is a unique, three-segment number that identifies a drug product. Each segment is separated by a dash, and the full number is 10 digits [6]:
- Segment 1, the labeler code, is assigned by the FDA. The labeler is the firm that manufactures, repackages, relabels, or distributes the drug under its own name [6].
- Segment 2, the product code, identifies a specific strength, dosage form, and formulation for that firm [6].
- Segment 3, the package code, identifies the package size and type [6].
The product and package codes are both assigned by the firm [6]. Novo Nordisk products carry labeler code 0169, and Lilly products carry labeler code 0002 [8][9].
One caution: an NDC number is a listing identifier. The FDA states that assignment of an NDC number does not in any way denote FDA approval of the product, and any representation creating an impression of FDA approval because a product has an NDC number is misleading and violates federal law [7].
Why does my insurance paperwork show an 11-digit NDC?
The FDA-standard NDC is 10 digits in one of three configurations: 4-4-2, 5-3-2, or 5-4-1 [6]. But the HIPAA standard calls for an 11-digit NDC, so many billing programs pad one segment of the number with a leading zero [6].
You can see this with Wegovy. The 2.4 mg single-dose pen carton carries the label NDC 0169-4524-14 [8], while the savings terms table lists the same product as 00169-4524-14 [2]. Same product, same package, one extra leading zero.
Because a zero can be a valid digit in the NDC, the FDA notes this padding can make it hard to reconstruct the original 10-digit number [6]. A change is coming: under an FDA final rule, the NDC will move to a uniform 12-digit format, effective March 7, 2033 [7]. The FDA’s NDC Directory is searchable online and is updated daily [7].
What are the Wegovy NDC numbers by dose and package?
Wegovy comes as single-dose pens, single-dose syringes, a single-patient-use FlexTouch pen, and tablets. Each presentation has its own NDC [8]:
| Presentation | Strength | NDC |
|---|---|---|
| Single-dose pen, carton of 4 | 0.25 mg | 0169-4525-14 |
| Single-dose pen, carton of 4 | 0.5 mg | 0169-4505-14 |
| Single-dose pen, carton of 4 | 1 mg | 0169-4501-14 |
| Single-dose pen, carton of 4 | 1.7 mg | 0169-4517-14 |
| Single-dose pen, carton of 4 | 2.4 mg | 0169-4524-14 |
| Single-dose pen, carton of 4 | 7.2 mg (Wegovy HD) | 0169-4572-14 |
| Single-dose syringe, carton of 4 | 0.25 mg | 0169-1602-14 |
| Single-dose syringe, carton of 4 | 0.5 mg | 0169-1605-14 |
| Single-dose syringe, carton of 4 | 1 mg | 0169-1610-14 |
| Single-dose syringe, carton of 4 | 1.7 mg | 0169-1617-14 |
| Single-dose syringe, carton of 4 | 2.4 mg | 0169-1624-14 |
| FlexTouch single-patient-use pen | 9.6 mg/3 mL (four 2.4 mg doses) | 0169-4915-32 |
| Tablets, bottle of 30 | 1.5 mg | 0169-4415-31 |
| Tablets, bottle of 30 | 4 mg | 0169-4404-31 |
| Tablets, bottle of 30 | 9 mg | 0169-4409-31 |
| Tablets, bottle of 30 | 25 mg | 0169-4425-31 |
The savings terms use the padded 11-digit form of these numbers; for example, the 2.4 mg pen appears there as 00169-4524-14 [2].
What are the Zepbound NDC numbers?
Zepbound comes in cartons containing 4 single-dose pens, 1 or 4 single-dose vials, 1 multi-dose vial, or 1 single-patient-use KwikPen [9]. The 10 mg strength shows how the same weekly dose can carry five different NDCs across four device types [9]:
| 10 mg presentation | NDC |
|---|---|
| Single-dose pen, 4-pack | 0002-2471-80 |
| Single-dose vial, 1-pack | 0002-1340-01 |
| Single-dose vial, 4-pack | 0002-1340-04 |
| Multi-dose vial, 40 mg/2.4 mL (four 10 mg doses) | 0002-6304-11 |
| KwikPen, 40 mg/2.4 mL (four 10 mg doses) | 0002-3533-11 |
What should I check when I pick up my prescription?
Check the label against your prescription before you leave. The Zepbound Instructions for Use tell patients to check the label to make sure they have the right medicine and dose, and to stop before using it if the medicine name or dose strength does not match the prescription [9].
Supplies differ by device. Wegovy FlexTouch pens come with NovoFine Plus 32G 4 mm disposable needles included [8]. Zepbound vials call for a syringe and needle supplied separately, and LillyDirect lists needle and syringe purchase as required for vials and pen needle purchase as required for the KwikPen; both can be added at checkout [9][4]. The Zepbound single-dose pen has a built-in needle [4].
Storage windows also differ. A Zepbound single-dose pen or single-dose vial can be stored unrefrigerated for up to a total of 21 days [9]. A Wegovy FlexTouch pen, after first use, can be kept at room temperature or in the refrigerator for up to 56 days [8].
If your presentation changes, for example from one device type to another, the Wegovy labeling says patients and caregivers should receive training appropriate for the new presentation and consult the Instructions for Use for it [8].
How does NovoCare Pharmacy work?
NovoCare Pharmacy offers Wegovy and Ozempic pens and pills, and all doses require a prescription whether you self-pay or go through insurance [3]. The steps are: speak to your prescriber (or connect with one through telehealth), choose how you pay (self-pay or insurance), and choose how you get the medicine (delivery or pickup) [3].
For free home delivery, your prescriber sends the prescription to NovoCare Pharmacy and you receive a confirmation text [3]. CoAssist Pharmacy is a dispensing pharmacy for NovoCare Pharmacy [3].
For insured patients, NovoCare Pharmacy lists a pay-as-little-as $25 price subject to a maximum savings of $100 per month, with government beneficiaries excluded. One month is defined as 1 box of 4 pens or 1 bottle of 30 tablets, and Novo Nordisk reserves the right to modify or cancel the program at any time [3].
How does LillyDirect work for Zepbound?
Your prescriber sends the prescription to LillyDirect Pharmacy, NPI 1912889320, NCPDP 1574056, at 1555 S Harding St, Ste 171-B68, Indianapolis, IN 46221 [4]. Once the prescription is received, a dispensing pharmacy partner reaches out by text or email to verify your information, apply any available savings, and get the medicine ready for checkout. LillyDirect works with four dispensing pharmacies: Amazon Pharmacy, Fuze Health, Gifthealth, and Walmart Pharmacy [4].
Zepbound vials are self-pay only and available exclusively through LillyDirect [4][5]. For the KwikPen, the LillyDirect page lists both self-pay and select insurance as accepted [4]; a Lilly Medical answer reviewed February 23, 2026 states that vials and multi-dose KwikPens are available in all strengths exclusively through LillyDirect’s self-pay pharmacy channel for patients with a prescription [5]. The self-pay channel requires a valid, on-label electronic prescription from your healthcare provider [5]. A month is defined as 28 days and 4 single-dose vials; the needle and syringe are bought separately and can be added at checkout [4][5]. The single-dose pen is ordered through LillyDirect’s insurance component, with a card price as low as $25 per month for up to a 3-month prescription, and government beneficiaries are excluded from that card [5][4].
The KwikPen is available through LillyDirect self-pay with free home delivery or retail pickup at Walmart Pharmacy [4]. For the 7.5 mg and higher KwikPen doses, the listed Journey Program prices require refilling within 45 days; regular prices apply otherwise [4]. Savings terms on all of these channels can be terminated, rescinded, revoked, or amended at any time without notice [4].
Sources
- Novo Nordisk. Wegovy Savings Offer (patient savings card PDF).
- NovoCare. Wegovy (semaglutide) injection 2.4 mg savings: terms and conditions of use.
- NovoCare. Get your GLP-1 medications delivered with NovoCare Pharmacy.
- LillyDirect. Authentic Zepbound (tirzepatide) shipped to you.
- Lilly Medical. How do I get Zepbound (tirzepatide) vials or multidose KwikPens?
- US Food and Drug Administration. National Drug Code Database background information.
- US Food and Drug Administration. National Drug Code Directory.
- Novo Nordisk. Wegovy prescribing information.
- Eli Lilly and Company. Zepbound (tirzepatide) injection, for subcutaneous use: prescribing information.
Frequently asked questions
What other coverage code should the pharmacist use?
It depends on your situation. If your commercial plan covers Wegovy, the pharmacist bills your plan first and submits the balance to SS&C Health with code 08. If your plan rejects coverage, the code is 03. If you are self-paying or processing outside your plan, SS&C Health is the primary payer with code 00 or 01.
Can Medicare patients use the Wegovy savings card?
The commercial copay offer excludes patients enrolled in federal or state health care programs with prescription drug coverage, including Medicaid, Medicare, VA, DOD, and TRICARE. The Wegovy self-pay offer carries separate conditions for Medicare patients, who agree not to seek reimbursement and not to count the cost toward deductibles or out-of-pocket limits.
Does the Wegovy savings card work with mail-order pharmacies?
If you fill through a mail-order pharmacy, or a local pharmacy cannot process the offer, you can request reimbursement by mailing the completed form from NovoReimburse.com with a copy of the offer, the original receipt showing the NDC and Rx number, and a copy of your insurance card. Allow 6-8 weeks for processing.
What is the deadline to submit a savings card claim?
The pharmacy must submit the claim within 180 days from the date the prescription was filled. Mail-order reimbursement requests must also be received within 180 days of the fill date, and fills made before you enrolled in the program are not eligible for copay assistance.
Why does my insurance paperwork show an 11-digit NDC?
The FDA-standard NDC is 10 digits, but the HIPAA standard calls for 11 digits, so many billing programs pad a segment with a leading zero. For example, the Wegovy 2.4 mg pen carton shows 0169-4524-14, while the savings terms table lists the same product as 00169-4524-14. A uniform 12-digit format takes effect March 7, 2033.
What is the Wegovy 2.4 mg pen NDC?
The Wegovy 2.4 mg single-dose pen, sold as a carton of 4 pens, carries NDC 0169-4524-14. The savings terms table lists the same product in padded 11-digit form as 00169-4524-14. The 2.4 mg single-dose syringe carton carries a different NDC, 0169-1624-14.
Does an NDC number mean a product is FDA-approved?
No. The FDA states that assignment of an NDC number does not in any way denote FDA approval of the product, and any representation that creates an impression of FDA approval because a product has an NDC number is misleading and violates federal law. Inclusion in the NDC Directory also does not mean a product is covered by Medicare or Medicaid.
Do I need to buy needles separately for Zepbound vials or the KwikPen?
Yes. Zepbound vials call for a syringe and needle supplied separately, and LillyDirect lists needle and syringe purchase as required for vials and pen needle purchase as required for the KwikPen; both can be added at checkout. The Zepbound single-dose pen has a built-in needle. Wegovy FlexTouch pens ship with NovoFine Plus 32G 4 mm needles.
This article summarizes FDA labeling, published research and company information current as of September 14, 2026. It is not medical advice and does not replace a conversation with your own healthcare provider. How we research and verify.